Returns & Exchanges

At AWRY, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Our goal is to ensure your fashion experience remains seamless, even when a fit isn't quite right.

1

Initiate Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Label

Once your request is approved, download and print the prepaid shipping label provided via email.

3

Package Items

Securely pack your items in the original packaging, ensuring all tags are intact, and attach the shipping label to the outside of the box.

4

Drop Off

Drop your package at any authorized carrier location; your refund or exchange will be processed within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing